Team First
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What does Team First mean?
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We are in this together >
We create a climate of trust and care for each other.
We value creative, productive, and respectful collaboration that yields the best solutions for our clients.
We put the needs of the team before our own.
We appreciate contributions from all Insiders.
We are united in a common goal: the game of FUNiture!
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We are dependable & accountable >
We bring our best skills, knowledge and talent to all we do.
We meet our commitments to each other and to our clients.
We understand the strengths of each team member and fill in the gaps to get the job done.
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We help each other grow >
We count on feedback from leaders, peers, and team members to help us develop our full potential.
We don’t let each other fail.
We learn from mistakes.
What does Team First look and sound like?
Great job on the presentation today! Your storytelling really added value and interest
Expressing acknowledgement & providing feedback
The client has a unique challenge that we can figure out together
Collaboration
Thank you for sharing your perspective. I didn’t consider that before and now see the impact that has on your team
Good Listener
I will have the proposal to you before noon tomorrow. Does that work for you?
Effective Communication
Let's work together to align on a schedule for all deliverables
Mutual Respect
Let’s be sure to invite the entire team to the kick-off meeting
Inclusive
Team, this challenge is new to me and I’m not sure how to solve it
Transparency
I’m really sorry to hear about your grandmother. I know you were close to her
Empathy
I’m sorry I didn’t provide you with enough information. I can see why there was confusion and will be sure to provide more details next time
Accountability (self & others)
What does Team First feel like?
When and how does Team First show up?
Team First shows up in how we communicate with & treat each other
- We communicate clearly and respectfully
- We are mindful of how we treat others
- We practice empathy
Team First shows up in how we approach projects & problem solving
- We establish and align on goals, roles, and responsibilities on each project
- We practice inclusive problem solving so all can contribute to find the best solution
Team first shows up when we are accountable and supportive
- We share lessons learned - understanding what worked well and what could have worked better
- We celebrate wins by acknowledging the team & their contributions
- We, leaders and managers, support our teams through servant leadership – promoting and encouraging growth and development of each team member