Client Led

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What does Client Led mean?

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What does Client Led look and sound like?

We are committed to your success and aim to fully understand your needs so we can add value at each step of the project.

 

Collaborative partnership

It seems that this solution might not be a good fit. Let’s take a look at other options.

Engaged listening (verbal & non-verbal)

That’s a great idea, but here are some challenges that will need to be considered

Guidance and insight

We are happy to modify the product specifications based on your revised budget

Adaptability

Tell me more about that. What would success look like to you?

Curiosity

This is exactly what we wanted!

Validation (from client)

What does Client Led feel like?

Word Collage-Client Led

When and how does Client Led show up?

Client Led shows up when we meet client expectations 

  • Staying on budget 
  • Communicating clearly, timely, and purposefully 
  • Designing to support desired aesthetic 
  • Completing the project on time

Client Led shows up when we demonstrate our value 

  • Deliver impactful presentations or RFP responses 
  • Anticipate client needs 
  • Go the extra mile 
  • Prove that we are the best fit 

Client Led shows up as a strong partnership  

  • Mutual agreements are established 
  • Pitfalls are identified and solved for 
  • Verbal and non-verbal cues from the client are understood 
  • Innovative and unique solutions/ideas are discussed